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Frequently Asked Questions

Q: Where Can I buy Grafix Products?
A: Click on the "Find a Store" button and search for stores in your area.


Q: Are Grafix products safe for scrapbooking?
A: Almost all of Grafix products are ACID FREE and Ideal for scrapbooking and archival use.


Q: How much does the Shrink Film shrink?
A: There are many variables in how much Shrink Film will shrink, type of oven, temperature used, time; in general Shrink Film will shrink to about 50% or 60% of its original size.

Q: How do I know which side of my Ink Jet Shrink Film to print on?
A: Both sides are printable as of Spring 2006

Q: Can I use an Embossing Heat Gun to shrink my Shrink Film?
A: Yes, we suggest using tweezers or a stylus to hold the film while you heat.

Q: What type of markers/media work best on Shrink Film?
A: Permanent Markers/pens work the best.

Q: Can I put my Shrink Film in a laser printer/copier?
A: No, Shrink Film will shrink when exposed to heat. Laser printers/copiers generate heat while they process. Putting Shrink Film in either could cause serious damage to the equipment.

Q: I printed on both sides of my Shrink Film and it smeared, why?
A: Grafix has several styles of Shrink Film, check your packaging to make sure you have the Ink Jet printable style, if not try using a permanent marker or paints.

Q: My Shrink Film Curled up. Now what do I do?
A: Shrink Film will curl up, then flatten back out, this is simply part of the shrinking process. Be patient while shrinking and wait for it to flatten out. If your film curls and sticks to itself, simply remove from the oven and using toothpicks or tweezers un-stick and return it to the oven. Placing a heavy weight vellum or piece of parchment paper on top of your projects while shrinking will minimize curling and sticking. Keep a spatula handy when shrink so that you can use it to flatten projects as they removed from the oven and still hot.


Q: How do I use Double Tack?
A: Double Tack is a thin, 2 sided film with adhesive on both sides between two pieces of paper liner. To make the liner easier to remove, score along one corner with a craft knife and pull the liner back along the score line. Apply the sticky side to the item you wish to have the adhesive on and then peel back the second liner. Your item is now ready to be adhered to any surface!

Q: What is the difference between Clear-Lay, Dura-Lar & Acetate?
A: Clear-Lay is a vinyl based film that is very economical, easy to cut, has a low heat tolerance and is acid free. Dura-Lar is a polyester based film known for its clarity and stability. It has a high heat tolerance, will not tear or discolor and is archival. Acetate is a general purpose film that tears easily, does not have a high heat tolerance and is NOT acid free.


Q: What films can be used in a copier/laser/ink jet printer?
A: Grafix offers both transparency and applique films in our Computer Grafix product line.

Product Laser Ink Jet
Computer Grafix Yes Yes
Funky Film No No
Vellum Yes Test
Shrink Film No No
Ink Jet Shrink Film No Yes
Cling Vinyl No No
Dura-Lar No No
Clear-Lay No No
Acetate No No
Drafting Film No No
Frisket Film No No

We do not recommend using any Grafix product in laser or ink jet printers/copiers unless stated compatible on the packaging. Grafix will not be responsible for any damages to equipment or persons when using Grafix products incorrectly.



Q: What type of markers/media work best on Cling Vinyl Film?
A: Permanent Markers/pens work the best.

Q: Can you Ink Jet print on Grafix Cling Vinyl Film?
A: No, Permanent Markers/pens work the best.


Q: Can White Mask liquid Frisket be diluted?

Print the tips and Techniques guide


Q: What is the shelf life of White Mask Liquid Frisket?

Print the tips and Techniques guide


Q: Can I tint Liquid Frisket?
A: One of the benefits of Grafix White Mask Liquid Frisket is that there is no color added, so it will not stain the paper surface. If you choose to tint your White Mask, we suggest separating out a small amount so you do not ruin your entire bottle. Be sure to use a water based medium, not permanent. Only use a small amount of color to tint. Depending on the medium and application, it could stain your paper so we suggest trying a sample area first.


Q: Can I use my die cut machine with Grafix products?
A: Yes, all of Grafix Craft products can be cut with.