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Grafix Policies:
Ordering & Pricing
Grafix does not sell direct to consumers. Wholesale, Distributor and Retailer information is provided below, for pricing please contact us direct at (800)447-2349.
Ordering & Pricing
Prices shown are discounted off Suggested Retail and subject to change without notice. Net Prices- Under $10,000 in Annual Purchases. Volume Prices$10,000 or more in Annual Purchases. Net and Volume Prices are for qualified Retailers only. No guarantees are stated or implied. Determination of the suitability of any product for the intended use is solely the responsibility of the user. In no event will Grafix's liability exceed the value of the material as invoiced.
* For a complete list of Grafix Terms, contact Grafix
Minimums
$100.00 Minimum Order
Payment Terms
VISA, Master Card, American Express and C.O.D. are accepted for payment unless terms are set in advance. Account terms from date of invoice: 1% 10, net 30 days. There will be a $25 charge for NSF checks.
Shipping Terms
Full freight allowed at $1500. Shipping charges are calculated individually, by order and added to your invoice based upon the weight and destination. Orders are shipped via motor freight or Federal Express unless otherwise indicated when orders are placed: we reserve the right to specify common carriers.
All orders are shipped FOB, Cleveland, OH.
All international orders are subject to Brokerage and International Shipping Fees, these fees will be billed by the carrier direct to the customer. Grafix will not be held responsible for these fees. Please designate a Customs Clearing House or Brokerage when placing your order.
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Returns
All returns are subject to a minimum 15% restocking charge. Returns are not accepted without return authorization from Grafix Customer Service.
Any claims made for damages, shortages of defective merchandise must be reported to andauthorized by Grafix Customer Service within 15 days from receipt of order. Grafix has the right to deny any claims.
No returns are accepted on materials cut to special sizes. Deductions not accepted without Pre-authorization. For all authorized returns a merchandise credit will be issued on account. Credits may be applied toward the purchase of merchandise only and have no cash value.
Credits will expire 90 days after the date issued.
Guarantees
No guarantees are stated or implied. Determination of the suitability of any product for the intended use is solely the responsibility of the user. In no event will Grafix's liability exceed the value of the material as invoiced.
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