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General Frequently Asked Questions

Where can I buy Grafix products?

Click on the "Find a Store" button to search for Grafix retailers in your area or click the “Buy Now” button to purchase online from Grafix. You can also visit our list of mail order catalogs and online retailers.


Does Grafix offer Mylar?
Yes. Mylar refers to polyester film, which Grafix offers under the tradename Dura-Lar. Mylar is DuPont’s tradename for polyester film.

What is the difference between transparent, translucent and opaque?
Transparent - see through, i.e. Clear Dura-Lar or Clear Acetate
Translucent - allows light to pass through, but objects on other side are not clearly distinguished, i.e. Drafting Film and Vellum
Opaque - not see through, light does not pass through, i.e. Cling Film and Colored Shrink Film

How do I determine which thickness of film I need?
The standard term used to describe the thickness (or gauge) of plastic film is mil.
Mil is expressed in thousands of an inch. For example .005" is said "5 mil".
 
Below are examples of how thick a mil is.

.004” (4 mil) = sheet of copier paper
.010” (10 mil) = business card or 80# cover
.020” (20 mil) = manila folder with both flaps closed

What is the difference between Clear-Lay, Dura-Lar & Acetate?
Clear-Lay is a vinyl based film that is very economical, easy to cut, has a low heat tolerance and is acid free. Dura-Lar is a polyester based film known for its clarity and stability. It has a high heat tolerance, will not tear or discolor and is archival. Acetate is a general purpose film that is biodegradable, tears easily, does not have a high heat tolerance and is NOT acid free or archival.

Which Grafix film is best for stencil making?
Grafix recommends Dura-Lar or Drafting Film if using a laser or heating tool to cut stencils. Cut these films one sheet at a time or they will melt together. Clear-Lay works best if using a craft knife or blade to cut, but DO NOT cut this film with a laser or heating tool. Acetate is not recommended for stencil making as it tears easily.

Which Grafix films are Laser/Copier, Inkjet and Screen printable?

Product Laser Inkjet Screen
Acetate no no yes
Clear-Lay no no yes
Cling Film no no yes
Inkjet Computer Grafix no yes yes
Laser Computer Grafix yes no yes
Craft Plastic no no yes
Double Tack Mounting Film no no yes
Drafting Film no no yes
Dura-Lar no no yes
Frisket Film no no yes
Funky Film no no yes
Grafix Seal no no yes
Metallic Foil Board & Paper no no yes
Rub-Onz Transfer Film yes yes yes
Shrink Film no no yes
Inkjet Shrink Film no yes yes
Vellum yes no yes
Inkjet Vellum no yes yes
These Grafix products are not prepared for offset printing.
Grafix will not be responsible for any damages to equipment or persons when using Grafix products incorrectly.


Will Grafix materials be compatible with my die cut machine?
Refer to Grafix die cut test results document to determine which die cut machines successfully cut our products.

Which glues do you recommend for plastic film?
Refer to Grafix glue chart for suggested products.

Are any Grafix films food safe?
Yes, Grafix Acetate is safe for food contact and FDA approved.

Are Grafix products safe for scrapbooking?
Almost all of Grafix products are acid free and ideal for scrapbooking and archival use.

How can I request a donation for my event?
Complete our donation request form and return by fax or email for consideration.


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